รายละเอียดงาน :

19 Nov 2024

Responsibilities for the position of Exhibition Guide at the Mystic Universe exhibition: 1. Conducting excursions: -Organizing and conducting excursions for various groups of visitors (individual and group tours, VIP guests, student groups). -Developing and adapting various types of excursions (by topic, age category, visitor interests). -Immersing visitors in the concept of the exhibition, explaining the ideas and technologies used in the project, including 360-degree projections and immersive installations. 2. Language support: -Conducting excursions in English and Thai. -Knowledge of the Chinese language is a big advantage. -Assistance with the translation of texts from English to Thai for social networks and other materials upon request. 3. Content development: -Participating in writing texts for social networks, news publications and marketing materials related to the exhibition. - Collaboration with the SMM team and copywriters to develop unique content that reflects the essence of the exhibition. 4. Video content creation: - Participation as a speaker in creating content for social networks. 5. Interaction with visitors: - Coordination of the group during the excursion session - Answering visitors' questions, helping to resolve any conflict situations or difficulties. - Ensuring a high level of service for an international audience, including special requests and requirements. 6. Coordination with other departments: - Interaction with the creative and marketing teams to ensure the relevance of excursions and information content. - Support the exhibition administration in organizing work and making suggestions for improving the tour processes. 7. Training and development: - Continuously studying new aspects of the exhibition and related technologies. - Developing professional skills to improve the quality of excursions and communication with visitors. Minimum Requirements: 1-Language: -Fluent in English and Thai (written and spoken). -Basic understanding of translation principles (English to Thai). 2-Education: -Degree in art, history, tourism or related field is a plus (or equivalent practical experience as a guide or in tourism). 3-Communication Skills: Excellent oral communication skills to conduct tours and interact with an international audience. Ability to tailor explanations and presentations to different types of visitors (age, interests, etc.). 4-Experience: -At least 1-2 years of experience as a tour guide, customer service specialist or in a similar public role. -Familiarity with immersive exhibitions or multimedia art events. 5-Problem Solving Skills: -Ability to resolve conflicts and resolve visitor issues calmly and effectively. Ideal Requirements: 1-Language Proficiency: -Fluent in English, Thai, and Chinese (written and spoken). -Proven experience translating documents and assisting with multilingual communication. 2-Advanced Education: -University degree or specialized coursework in art, digital media, cultural studies, or a related field. Experience in digital art, multimedia, or interactive installations is a plus. 3-Extensive Experience: -3+ years of experience as a guide at exhibitions, museums, or cultural institutions with a focus on immersive technology or digital art. -Experience working with a diverse audience, including VIP clients and international visitors. 4-Content Creation Skills: -Previous experience in social media content creation, especially in an arts or technology setting. -Confidence to act as a speaker in video content for marketing or educational purposes. 5 - Strong collaboration skills: -Experience collaborating with marketing, creative and administrative teams to enhance the visitor experience. -Ability to contribute to the development of new tour formats and content that align with the evolving objectives of the exhibition.

เวลาทำงาน :

• 12:00 - 20:00